You wont have a contract but you will have:
- Same day / next day responce
- Fully qualified and fully insured technicians
- Full comliance with ICO and practice guidlines
with CIT Group
Server support services
Design, installation, configuration and maintanance.
Microsoft server specialists
Qualified MS server technicians providing support for all editions of MS sever 2003, 2008 and 2012.
Exchange
Support for Micorsoft Exchange Online and on base server Exchange 2003, 2018 and 2012 severs.
Microsoft Azure
Implementation, configuration and management of Microsoft Azure consumption.
Request contact from a server specialist
Fill you details in below and a server specialist from Koztech will contact you.
SME class NAS solution
Business data storage, sharing and backup with CIT Group & Synology.
CIT Group & Synology.
Advanced NAS (Network Attached Storage) drives provide many of the services that a business server or file server provides. Company documents are stored and accessed from one location. Users can be administered for what content they can access, modify or delete. At the fraction of the cost of a server this NAS solution has a place is all small to medium sized businesses.
- Cost's approximately 70% less outlay than a Microsoft SME file server.
- Additional external backup provides data security from damage or a renegade employee.
- Remote monitoring allow CIT Group to maintain its performance.
Synology NAS also have hundreds of business applications available to install including the DSCAM application which uses a part of you NAS system as a surveillance and CCTV system. Adding Axis communications advanced iP cameras makes this system one of the best CCTV systems on the market. Each Disk station has two camera licenes included.
Advanced NAS providing
1
Shared network drive.
Share and store in one central location without the need of a file server. User access and limits provide security to different levels of data.
2
Media station.
Store, share and stream all you music, video and images to all the offices devices.
3
Surveillance station.
One of the many inbuilt applications uses part of the synology as a modern iP camera recording station and CCTV system with remote configuration and viewing.
4
Email server.
This advanced NAS solution, where needed can store receive and send email through an existing business domain..
Request contact from a NAS specialist?
Contact a nas specialist
Breakdown response
Ad-Hoc hardware, software and networking repairs.
Calls answered within 1 minute
Issues resolved within 1 hour
Engineer arrivals within 24 hours
Internal survey conducted 21/11/15-04/12/15 2 weeks
Fast response time
90% of breakdown repairs for un-contracted clients are started within 24 hours of first contact.
- Talk to a technician in less than one minute from calling
- A remote solution could be underway within an hour
- No contract or previous instruction needed
Hardware repairs
CIT Group have all the necessary parts and componants in stock to make fast repairs to hardware failures. Routers, network switches, monitors and hard drives are avaible from the shelf for CIT Group technicians so a greater range of hardware failures can be resolved "same day".
- Engineers are CompTia A+ certified or NVQ Lv3 qualified
- CIT Group is a registered data controller with the ICO
- All CIT Group engineers are covered to £5,000,000 public liability
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Call outs this year
Jan01-Nov21 2015
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Callouts last year
Jan01-Dec31 2014
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New customers in last year
Nov20-Nov21 14-15
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Workshop jobs completed
Jan01-Nov21 2015 Eastbourne, Hailsham and Hawkhurst branches
Experianced technicians
All CIT Group on-site engineers have at least 5 years on-site experiance in a business I.T envioroment.
- Over 30 years combined experiance between 4 lead technicians
- Specialists for PC and Apple Mac hardware
System protection for data and email
Data protection by CIT Group
CIT Group & data protection solutions.
Protecting data from hackers, Phishing and malware is possibly the most important task of any I.T support company and it is something CIT Group have plenty of experiance with. Internet security and Anti-Virus are just one part of the protection that keeps data safe. CIT Group can provide a solution that includes:
- Provision and configuration of hardware firewalls.
- Support with data protection and security policies.
- Suitable product selection based upon client needs.
AVG's cloud protection solution monitors threats is real time and feeds this information back to CIT Group technicians. This real time protection means threats can be spotted and neutralized much faster and easier. If you would like more information about data protection please make an enquirey.
3 Step security
1
Security software
Implementation and cofiguration of business class internet and email security software.
2
Hardware security
Correct configuration of Routers, Switches and network Firewalls.
3
Security policy.
Credential and password policy management and a data protection and internet security policy.
Remote support and monitoring
Monthly support arrangements or one off incidents requiring remote and telephone support.
Remote support
With CIT Group's remote supprt services you can pick up the phone and talk to someone about your technology problem straight away without the need of raising support tickets or emailing and waiting for a response. CIT Group has support staff ready to receive a call or support request immediately between the hours of 8.30am and 6pm Monday to Saurday.
Not all problems can be fixed remotely. Hardware failures will generally require an engineers callout but most problems are software related of which the majority can be fixed remotely.
24/7 Monitoring
With CIT Group's remote supprt services you can pick up the phone and talk to someone about your technology problem straight away without the need of raising support tickets or emailing and waiting for a response. CIT Group has support staff ready to receive a call or support request immediately between the hours of 8.30am and 6pm Monday to Saurday.
Not all problems can be fixed remotely. Hardware failures will generally require an engineers callout but most problems are software related of which the majority can be fixed remotely.
CIT Group remote support features
With CIT Group remote assistance it is possible to view clients workstaion or server desktops and work any any issue immediately.
With remote assistance technicians can carry out maintanace and perform updates without inconveniencing the clients working day and before problems can occur.
24/7 monitoring means that when a problem occurs CIT Group is notified immediately. Allowing for a fast resolution.
CIT Group remote support can quickly resolve:
- Network access & printer problems
- File sharing issue
- Virus or spyware alerts
- Windows update problems
- Software & Operating System crashes
Hardware repair
Repairing rather than replacing a product saves clients money. CIT Group have the expertise to repair.
Electronic repairs to componant level
CIT Group has 2 fully equiped workshops and qualified electronics technicians.
- Economically sensible repairs on business mobile devices
- Devices can be collected and returned
- Warranties are supplied with repaired devices
Experianced technicians
All CIT Group on-site engineers have at least 5 years on-site experiance in a business I.T envioroment.
- Over 30 years combined experiance between 4 lead technicians
- Specialists for PC and Apple Mac hardware